Frequently Asked Questions

Product Care Guides

We've created easy to use guides for all Naturali Home brand products! Learn how to get the most out of your Handcrafted Soap, Soy Candles and More!

Naturali Home Wholesale

Our Wholesale Program is geared towards Business Owners for the purpose of reselling our products Online or at a Brick and Mortar Storefront.

Placing an Order

Everything you need to know about placing an order with Naturali Home on our website or at our retail storefront in Groton, CT.

Pickup In Store

Select items are available to Order Online and Pickup In Store (OOPIS). Here are some common questions about In Store Pickups:

Customization & Bulk Pricing

If you have an event coming up or if you just want something a little more customized for yourself or a loved one, we'd love to talk to you about our Bulk Pricing and Customization Options.

Shipping & Fulfillment

We strive to fulfill items as quickly as possible during normal operating hours. Learn more about our process and shipping/fulfillment policies.

Discounts & Promotions

From time to time, Naturali Home offers special discounts or promotional sales to our customers. We've compiled a list of FAQs related to Discounts & Promotions.

Policies & Disclosures

All Policies and Disclosures of Naturali Home and Our Affiliates can be found here. Please note that certain articles on this portion of our Knowledge-base are intended solely for retail or online customers. Please read carefully.

Returns & Exchange Center

Naturali Home is able to accept returns and exchanges for certain orders. Learn more about our Return & Exchange Approval Process.